| Course
Objective
Selling today is a highly skilled profession in an
intensely competitive era. The participants will be able to
- Define selling in today's context
- Identify the sales process
- identify difference between feature and benefit
- Learn techniques to handle customer concern
- Closing techniques
- Practice the skills and techniques of effective
selling
Who Should Attend?
All junior to supervisory sales and service
personnel. Can be customized to the level of experience or can be
conducted as an induction program.
Program Duration: 1 day |
|
Course
Content
What is selling
The excellent sales person
Product/service knowledge
Structure of the sales process
The consultative approach
Giving and Getting attention
Establishing needs
Offering best product/service solutions
Closing techniques
Skills and process practice |
